Frequently Asked Questions For Drivers

Start by completing our online application and background check. You’ll need a valid driver’s license, proof of insurance, and a vehicle that meets our safety standards. Once approved, you’ll receive login credentials to our driver app.

You must have the minimum state-required coverage for your vehicle. Additionally, we provide supplemental insurance during active deliveries to ensure all parties are protected.

Driver earnings are based on distance traveled, delivery complexity, and any applicable surcharges. You’ll see your earnings in real time in the driver app, and payments are deposited weekly (or more frequently, depending on your payout preferences).

Yes. Our driver app shows available delivery requests in your vicinity, and you can accept or decline based on your schedule, location, and vehicle capacity. Accepting more deliveries with higher satisfaction ratings can lead to priority access to premium delivery requests.

We have a dedicated 24/7 driver support line. Whether it’s a vehicle breakdown, navigation challenges, or delivery-specific concerns, our team is here to provide guidance and, if necessary, reassign the delivery to ensure both driver and customer satisfaction.